Terms of service

BESPOKE & CUSTOM ORDERS

Each Khavhia Woman gown is a one-of-a-kind couture creation, designed exclusively for the wearer. By confirming a bespoke order, you agree to the following:

1. Production Timeframe

All custom designs are handcrafted with precision. Completion may take 8 to 24 weeks, depending on fabric sourcing, beadwork complexity, and schedule availability. Rush orders are accommodated based on feasibility.

2. Pricing Structure
• Bespoke couture begins at $5,000 (₦7.76M).
• Fully hand-beaded couture begins at $10,000 (₦15.5M).
• Bridal gowns start from $6,500.
Final price is tailored based on the style, materials, embellishments, and design hours required.

3. Payments & Deposits
• A non-refundable 80% deposit is required to initiate any production.
• The remaining 20% must be paid before delivery or pickup.
• Accepted payment methods include wire transfer and secure payment links in both local and international currencies.

4. Materials Policy

All materials used are sourced directly by our atelier to uphold quality standards. Clients are not permitted to supply their own fabrics.

5. Garment Care Disclaimer

For delicate designs—especially those involving illusion mesh or netting—Khavhia Woman cannot be held responsible for fabric damage during or after wear. Repairs or post-event modifications will attract additional charges.